LG Shield

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LG Shield

Why LG Shield
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Explore the FAQ for Answers to Your LG Shield Questions

General
What is the background behind the creation of LG Shield?
LG Electronics established LG Shield to enhance security measures in response to the increasing security threats associated with the widespread adoption of AI and IoT devices, as well as the tightening of security regulations worldwide.
LG Shield is not merely a security solution but LG's proprietary security brand, integrating processes and technologies for comprehensive protection. It applies essential security technology solutions across the company, making it adaptable to a wide range of products.
General
Is LG Shield applied not only to products but also to platforms like LG ThinQ and webOS?
webOS, as LG Electronics' platform, incorporates various LG Shield solutions. Additionally, LG Shield supports multiple operating systems, including Android, Linux, and RTOS. It is also applied to products connected to the ThinQ Service and the ThinQ mobile app.
Technology
Does LG Shield have global security certification competitiveness?
The LG Shield certification process includes not only internal LG-SDL and LG-PSRT but also recognized external certification processes such as Common Criteria (C.C), UL, TÜV, and SafeShark.
Technology
How would you assess the current level of technology, and what is the target level?
According to the NIST Cybersecurity Framework, which categorizes security measures into Identify → Protect → Detect → Respond/Recover, our current level is at Detection and Response. Our goal is to advance to the Recovery level in the future.
Application
Consistent and fast updates are key to the competitiveness of security solutions. What is the update cycle, and is real-time response possible?
Updates for LG Shield-applied products include on-demand updates, which promptly respond to newly discovered vulnerabilities, and regular updates, which are conducted alongside product Maintenance Releases (MR). By industry standards, the response time for vulnerability patches is typically 60 to 90 days.
ETC
Do on-device AI products, which do not require network connectivity, still need security solutions?
On-device AI products, such as PCs and hubs, are still connected to networks. The ultimate goal is to balance performance, cost, and privacy efficiently across Cloud and Edge environments. LG Shield is planned to be applied to all such products.
Additionally, the DQ-C chip used in appliances and the O24 (a11 Processor) chip used in TVs have been introduced as on-device AI chips, supporting empathetic intelligence.
Application
Will LG Shield be applied to all future LG Electronics products?
In 2024, LG Shield certification was applied only to new models to enhance security standards. However, the goal is to extend LG Shield to all network-connected products in the future.